Coronavirus

Wellocks at Home was born out of the COVID-19 crisis, set up to support our local communities by delivering food to those who needed it most. In usual times, Wellocks supplies ingredients in the country’s top restaurants and pubs, but during the lockdown many were forced to close their doors whilst the country dealt with the global pandemic. We wanted to continue supporting our restaurants and local communities through the crisis, and so Wellocks at Home was born - set up as a click & collect service using our restaurant customers as hubs, helping them maintain a level of income during the pandemic as they earnt commission on every order placed.

Soon after, we responded to feedback from our customers and launched a home delivery service in April 2020. This has been hugely successful, and we now deliver to most of England, Scotland and Wales 5 days a week in our very own Wellocks vans.

As a business, we have adapted hugely since the beginning of the pandemic in March. Our number one priority when we launched Wellocks at Home was to deliver food to as many people as possible, whilst keeping our employees and customers safe. Across our 5 sites, we have taken measures to ensure our warehouse team, office staff and drivers are all as safe as possible by adhering to the government’s COVID-19 guidelines for businesses.

Coronavirus FAQs

What precautions are your drivers taking when they deliver to customers?

Our drivers attend regular briefings with managers to ensure they are up to date with the latest news and safety advice in their local area. All employees have their temperature checked before they come on-site, and we keep a temperature log for all employees for test & trace purposes.

As well as the constant supply for face masks, hand sanitizer and gloves at all our depots, all our drivers are provided with disposable gloves, masks and personal hand sanitizers in their vehicle. All drivers wear gloves and a face mask when delivering to your door.

Managers check-in daily with all drivers to ensure they feel safe and comfortable throughout their shift, and ensuring the safety and well-being of our employees and customers is our top priority.

Do you support contact-free delivery?

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Temporary Disruption to Deliveries

We have temporarily paused all orders while we address an ongoing supply issue linked to increased nationwide demand for ingredients. We apologize for this temporary disruption. Keep an eye out for updates as we’ll be back soon with regular deliveries and premium ingredients.

If you are an existing subscriber, we have been in touch directly to update you about your regular delivery, but please click here to contact our chef support team if you have any questions.